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Newsletter subscription

The personal data requested from you is necessary for the management of your subscription to the Cité du Chocolat Valrhona newsletter.

It is intended for the Cité du Chocolat Valrhona communication department, which is responsible for processing it, and is based on your consent.

They may be communicated, for the same purposes, to the Valrhona marketing department.

It is kept until consent is withdrawn or, failing that, 3 years after the last contact from the Internet user.

If you no longer wish to receive our newsletter, you may unsubscribe at any time by clicking on the unsubscribe links included in the newsletter.

You have rights (right of access, rectification, deletion, opposition, right to the portability of information concerning you, right to limit processing) which you may exercise by sending an e-mail to citeduchocolat@valrhona.fr or by sending a letter, specifying your contact details (identity, proof of identity), to Service communication Cité du Chocolat Valrhona, 37 avenue du Président Roosevelt 26600 Tain l'Hermitage.

You also have the right to define general and specific directives setting out how you wish these rights to be exercised after your death.

If necessary, for further information or in the event of any dispute regarding your rights, you can contact the DPO at the following address: dpo@savencia.com .

Use of personal data

The personal data requested from you is necessary for the creation of your account, the follow-up of your orders, the follow-up of customer relations and the management of newsletter subscriptions. It is intended for Cité du Chocolat Valrhona, the data controller, and is based on your consent. It may be communicated, for the same purposes, to the customer service, marketing service, sales service, our subcontractors or partners. It is kept for a period of 3 years from the last contact with you, plus the period required by law. You may at any time withdraw your consent to no longer receive commercial canvassing or be included in our customer database. You can exercise these rights by sending an e-mail to scvalrhona@valrhona.fr or by sending a letter, giving your contact details (identity, proof of identity), to 315 allée du Bergeron 26600 MERCUROL VEAUNES. You also have the right to define general and specific directives defining the way in which you wish these rights to be exercised after your death.

If necessary, for further information or if you wish to dispute your rights, you can contact the DPO at the following address: dpo@savencia.com. You have the right to lodge a complaint with the Commission Nationale Informatique et Libertés (CNIL), the French supervisory authority responsible for ensuring compliance with obligations relating to personal data.

To find out more about your rights and the protection of your data https://citeduchocolat.tickeasy.com/fr-FR/politique-de-confidentialite

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